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Frequently Asked Questions  

The following is a selective list of questions that are often asked of the LRC staff.  This page will be updated as the need arises.  Questions for future consideration may be sent to any of the LRC staff.  



How do I contact an LRC staff member?

For online access to the LRC's staff directory, which includes email address and phone numbers, please visit our LRC Staff page.    




What are the LRC’s operating hours?
Fall and Spring:
M- Tu 8- 7:30pm
W- Th 8- 6:00pm
Friday 8- 12:00pm
S- Su Closed

Summer:
M- Th 8- 6:00pm
Friday 8- 12pm 
S- Su Closed

Holiday hours may be obtained by calling the LRC at (903)434-8151.




What is a database and how do I gain access?
Databases are available for searching and downloading content from electronic journals, magazines, newspapers, and eBooks.  For online access to the LRC’s Databases please use the following links, LRC's A-Z Databases and LRC's Databases by Subject.

If you are off campus, please contact the LRC at (903)434-8151 for log-in credentials.




Will you help me choose a topic for my research paper?
We have a couple of good lists to browse for topics.

From our Databases A-Z page, choose Opposing Viewpoints in Context, and then click on Browse Issues. This will provide you with an extensive list.

From our Databases A-Z page, choose CQ Researcher, and then click on Browse Reports and choose either Issue Tracker or Pro/Con. You will be provided with an extensive list.

From our Databases A-Z page, choose TOPICsearch. Under Limit your results, you are given some suggested topics to choose from in the Current Events and Topics menus. Highlight your topic and begin searching.

If you still cannot find a topic or you have further questions, please contact a librarian at (903)434-8152.




How do I search for books and videos available for checkout in the LRC?
The LRC’s catalog is available for searching books and videos located in the library.




How do I access the LRC’s eBook collection?
The LRC subscribes to eBook Collection for Community Colleges. If you are off-campus, please contact the LRC at (903)434-8151 for log-in credentials.  eBooks are available for download on your computer and all eReaders except the Kindle, which they hope to add soon.

Please see the following tutorials for downloading and searching eBooks:

Downloading eBooks
Searching eBooks




How do I access the LRC’s online streaming video collection?
The LRC subscribes to an online streaming video collection from Films On Demand.  The collection is similar to Netflix, but it contains educational videos instead of popular movies.  These videos are often used as resources for research papers and school projects. If you are off-campus, please contact the LRC at (903)434-8151 for log-in credentials.    




What are Library Guides or LibGuides and how do I gain access?
LibGuides are subject specific research guides created by librarians. Library guides share knowledge on subjects, topics, courses, and processes related to academics at NTCC.




I need help writing citations for my research paper.  Do you have an online guide?
For online help with writing citations, please visit our Citation Style Guide.  Librarians are available for help in person during normal operating hours.




How do I chat live with a librarian?
Library Reference Chat is available during normal operating hours as well as during off hours when the LRC is closed. Chat live with a librarian now!




How do I obtain a library card?
Library cards may be issued to NTCC students, faculty, staff, and students of Texas A&M University-Texarkana who are taking classes on the NTCC campus, as well as to high school students and community residents of Camp, Morris, and Titus counties.

A student ID (Eagle Passport), valid driver's license or other picture ID must be presented when signing up for a library card. High school students under 18 must also have a permission form or letter signed by his or her parents before checking out materials. Library cards allow you to check out books and videos for free.

Off-Site Centers-  NTCC faculty, students, and staff at off-site centers, (Pittsburg Hanson-Sewell Center, the Naples-Omaha Center, Our Place Restaurant, and the Industrial Technology Training Center), may register for library cards and request and return library materials without having to physically visit the Learning Resource Center on NTCC’s main campus.  Library materials may be requested from any center director in person, via phone or email, and can be returned to any off-site location. 




How do I find a list of new books available at the LRC?
To access a continuously updated listing of new books available for checkout at the LRC, please visit:  http://netx.sirsi.net/uhtbin/cgisirsi/x/0/0/49.  Then, click on ‘New Books’ on the right under ‘Library Info’. 




How do I obtain a book that LRC doesn't have?
Interlibrary Loan is a service where you are allowed to borrow materials from other libraries and have them delivered to your library.  Click the link to find out more about Interlibrary Loan, or call a librarian at (903)434-8151.































    
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This page last updated by R. Bowden on 01/21/2015

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