What are the advising hours?
Monday thru Thursday 8:00AM to 6:00PM
Friday 8AM to Noon.
I lost my student ID card, what do I do?
If you have lost your card, contact the Customer Service Center immediately at 1-866-348-3435 to prevent theft of the funds in your account. The sooner you report a lost or stolen card, you can reduce the liability and reduce the chance of losing your funds. You will also need to go to the Business Office for a new card.
How do I request my GED scores?
- Go to www.ged.com
- Scroll down the page until you see “Request your official transcript here.”
How do I Opt Out of a course book?
Login to the Portal
- Click the Student Tab
- Click on Blackboard
- Click on your Course
- Click on the Start Here Folder
- Find your Exclusive Content (Usually labeled similar to Get your Ebook or Ebook and Access Code)
- Click on the link to our website, and your course will be listed, Click on the Green button labeled similar to get your materials
- Click on the gray button on the bottom right, labeled Opt Out
- Follow the prompts to Opt Out
- A refund will be posted to you student account within 3-5 business days after the Census date
How do I change my major?
In your EaglePortal:
- Go to the “Student” tab
- Go to the “Academics” tab
- Go to the “Change of Major” tab
- Complete the “Change of Major Form” and submit it
Please allow 48 hours for your form to be processed.
How do I mail a package to my son/daughter in the dorms?
All packages shipped to dorm students are received in the College Store.
Place your student’s name in parentheses and mail to:
(Students Name)
Northeast Texas Community College
P.O. Box 1307
Mt. Pleasant, TX 75456.
What do I need to get my parking sticker?
In order to get your parking sticker, you will need to know the following:
- Student ID#
- Driver’s License #
- Plate #
- Year, Make, Model, Color and Type of your vehicle
My financial aid/appeal was denied, what do I do now?
Please visit the Financial Aid Office in the Student Services Center to check on other resources available.
I need a tutor, where can I find one?
Please contact Supplemental Instruction at 903-434-8123 for assistance in finding a tutor, or visit our Tutoring page.
