Institutional Effectiveness and Research

Where Data Meets Purpose

The Office of Institutional Effectiveness & Research is a servant-driven partner in NTCC's mission. We collect, analyze, and translate institutional data into meaningful insight, supporting the decisions, planning, and accountability work that keeps the college focused on what matters most: student success and community impact. We believe data is a service, not a product, and that compliance and continuous improvement are natural outcomes of intentional, care-driven work.

At NTCC, care drives everything, and the Office of Institutional Effectiveness & Research exists to make that care measurable, sustainable, and visible. We work to build a campus culture where data is trusted, accessible, and empowering. Every decision made in the interest of students is grounded in evidence and guided by purpose. That is the work.

About the Office

What We Do

The Office of Institutional Effectiveness & Research serves the entire NTCC community, including faculty, staff, administrators, and the public, as a trusted source of institutional data, a guide through accreditation and compliance, and a partner in planning and continuous improvement.

  • Support institutional planning, assessment, and evaluation
  • Provide accurate and timely data for decision-making
  • Coordinate state, federal, and accreditation reporting
  • Promote a culture of continuous improvement
  • Ensure compliance with external reporting standards
  • Support student learning outcomes assessment
  • Manage SACSCOC liaison responsibilities
  • Conduct and support institutional research requests

Quick Access

Key Resources

πŸ“Š Student Achievement Data

Graduation, transfer, employment, and licensure rates compared to state averages.

πŸŽ“ Accreditation

SACSCOC status, QEP, institutional effectiveness framework, and 2033 reaffirmation.

πŸ“‹ Reporting & Compliance

State and federal reporting, required consumer disclosures, and HB 2504 compliance.

 

Need Data?

Internal Data Requests: Faculty and staff can submit institutional data requests directly to the Office of Institutional Effectiveness & Research through your myEagle Portal; for further instructions, please email the IE Office.

Public Information Requests: In accordance with Board Policy GCB(LOCAL) and the Texas Public Information Act, formal requests for public records must be submitted to the College District by one of the following methods: hand delivery, U.S. mail to P.O. Box 1307, Mount Pleasant, TX 75456, or email to info@ntcc.edu.

External Resources

Official Data Sources

The following external resources provide official data about NTCC and higher education in Texas.

THECB Institutional Resume IPEDS College Navigator THECB Website IPEDS Data Center


Outcomes & Results

Student Achievement

NTCC is committed to student success and continuously evaluates student achievement to ensure institutional effectiveness and ongoing improvement. The measures below reflect the college's performance against established goals and benchmarks. Data is reviewed annually and used to inform planning, guide interventions, and support accountability to our students, community, and accreditors.

 

2023–2024 Student Achievement Measures

The following measures reflect NTCC's performance on key student achievement indicators as reported to the Texas Higher Education Coordinating Board (THECB). Each measure includes the NTCC rate, the Texas statewide average, and a three-year trend.

2023–2024 Student Achievement Measures
MeasureNTCC RateTexas StatewideComparison to State
3-Year Graduation Rate47.50%30.30% β–² Above Statewide Average
Transfer Rate26.80%25.10% β–² Above Statewide Average
Students Working Within 1 Year43.00%40.50% β–² Above Statewide Average
Licensure Pass Rate88.01%89.96% β–Ό Below Statewide Average

 

Three-Year Trend Data

Three-Year Trend Data
MeasureYear 1Year 2Year 3 / Most Recent
3-Year Graduation Rate38.10% (2022)43.30% (2023)47.50% (2024)
Transfer Rate23.20% (2022)20.50% (2023)26.80% (2024)
Students Working Within 1 Year42.10% (2021)43.60% (2022)43.00% (2023)
Licensure Pass Rate85.81% (2021)88.14% (2022)88.01% (2023)

 

Use of Results: Achievement data is reviewed annually by institutional leadership and used to identify trends, inform resource allocation, guide program improvements, and support strategic planning.

 

Measure Definitions

3-Year Graduation Rate (C03U): The number and percentage of first-time, full-time entering degree-seeking students who enrolled in a minimum of 12 semester credit hours their first fall semester at a Texas public institution and graduated from the same institution or another Texas public or private (independent) institution within four, five, and six academic years. First-time status is determined by the first-time student flag on the CBM001. Source: CBM001, CBM009, CBM00N.

Transfer Rate: The number and percentage of first-time-in-college (FTIC) students who enrolled at a two-year institution, were not concurrently enrolled at a four-year institution, and transferred for the first time to a four-year institution within six years. Developmental education hours are not included. Source: CBM009, CBM001, CBM00N.

Students Working Within 1 Year (M01A): The number and percentage of students awarded a degree or certificate in a given year who are employed in the 4th quarter of the calendar year in which the program (fiscal) year ends, or enrolled in a Texas public, private (independent), or for-profit institution of higher education in the fall semester after receiving the award. Students are considered employed if reported in Texas Unemployment Insurance (UI) wage records. Source: CBM001, CBM009, UI wage records.

Licensure Pass Rate (M02U): The certification or licensure pass rate on state or national exams in applicable disciplines including law, pharmacy, nursing, and engineering. Source: Legislative Budget Board (LBB).

All data sourced from the Texas Higher Education Coordinating Board (THECB) Accountability System. For additional data or questions, please contact the Office of Institutional Effectiveness & Research.


Quality & Compliance

Accreditation

Accreditation Status

Northeast Texas Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Questions about the accreditation of Northeast Texas Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at the address below. Directing a question to SACSCOC is appropriate only if there is evidence that appears to support an institution's significant non-compliance with a requirement or standard.

Southern Association of Colleges and Schools Commission on Colleges 1866 Southern Lane Β· Decatur, Georgia 30033-4097
Telephone: (404) 679-4500 Β· www.sacscoc.org 

View NTCC on SACSCOC

 

Institutional Effectiveness Framework

NTCC's institutional effectiveness process is designed to promote continuous improvement across all college functions including academic programs, student services, and administrative units. The framework includes:

  • Continuous Assessment of Student Learning Outcomes (SLOs)
  • Annual Assessment of Program Learning Outcomes (PLOs)
  • 5-Year Instructional Program Review
  • Annual Planning and Continuous Monitoring of Objectives and Key Results (OKRs)


The data collected through these processes is used to inform decision-making at all levels of the institution, close the loop on identified areas for improvement, and ensure accurate and timely reporting to internal and external stakeholders.

Quality Enhancement Plan (QEP)

As part of NTCC's SACSCOC reaffirmation of accreditation, the college develops a Quality Enhancement Plan (QEP), a focused, five-year initiative designed to improve a specific aspect of student learning or success.

View NTCC QEP

 

NTCC's next SACSCOC reaffirmation of accreditation is scheduled for 2033, with a Fifth-Year Interim Report in 2028. The IE/IR office leads the institution's preparation and compliance documentation for this process.

 


Transparency, Accountability & Compliance

Reporting & Compliance

NTCC is committed to transparency and meets all required state, federal, and accreditation reporting and disclosure obligations. The Office of Institutional Effectiveness & Research coordinates institutional data submissions and ensures the accuracy, timeliness, and integrity of all official reports. The resources below fulfill consumer information disclosure requirements under federal and Texas state law.

 

State Reporting: THECB

NTCC submits required data to the Texas Higher Education Coordinating Board (THECB), including enrollment, completion, course success, and accountability metrics. State reporting submissions are coordinated by the Registrar's Office, with data support provided by the Office of Institutional Effectiveness & Research.

THECB Institutional Resume THECB Website

 

Federal Reporting: IPEDS

As a recipient of federal financial aid funds, NTCC participates in the Integrated Postsecondary Education Data System (IPEDS), submitting data continuously to the National Center for Education Statistics (NCES). IPEDS data is publicly available through the College Navigator tool.

IPEDS College Navigator IPEDS Data Center

 

Required Consumer Disclosures

The following resources fulfill federal and state consumer information disclosure requirements under the Higher Education Act (HEA), the Clery Act, the Drug-Free Schools and Communities Act, and Texas law.

Tuition, Fees & Net Price

Cost of attendance and net price calculator for prospective students.

View Cost Information β†’

Financial Aid Information

Types of aid available, eligibility, and federal disclosures.

View Financial Aid β†’

Student Outcomes Data

Graduation, transfer, and employment outcomes data via THECB.

View Outcomes Data β†’

Campus Safety & Security

Annual Security Report (Clery Act) and safety information.

View Safety Report β†’

Drug & Alcohol Abuse Prevention

NTCC policy, sanctions, health risks, and counseling resources per the Drug-Free Schools and Communities Act.

View Drug & Alcohol Policy β†’

Title IX

Sexual misconduct policy and reporting procedures.

View Title IX β†’

FERPA

Student privacy rights and records policy.

View FERPA β†’

Disability Services

Facilities and services available to students with disabilities per HEA Β§485(f)(4) and the ADA.

View Disability Services β†’

Voter Registration

National Mail Voter Registration Forms available per HEA Β§487(a)(23).

Register to Vote β†’

Complaint & Grievance Procedures

Process for filing complaints or grievances.

View Student Handbook β†’

Recommended Course Sequences

Published per Tex. Ed. Code Β§51.96852 and submitted continuously to THECB.

View Course Catalog β†’

Consumer Information

All required federal consumer disclosures in one place.

View Consumer Info β†’

 

HB 2504: Public Access to Course Information

Under Texas Education Code Β§51.974, NTCC is required to post the following publicly for each classroom course, without login, accessible from the homepage, and retained for a minimum of two years:

Course Syllabi & Faculty CVs

Posted within 7 days of the first class day each semester.

View Syllabi & CVs β†’

Course Evaluation Results

Summarized end-of-course evaluations by instructor, searchable, 2-year retention required.

View Evaluations β†’

Departmental Budget Reports

Budget report for each department offering courses for credit.

View Financial Reports β†’

Compliance Report

Written compliance report submitted to the Governor, Lt. Governor, Speaker, and THECB by January 1 of each odd-numbered year. Next due: January 1, 2027.

View Full Statute β†’

 

Additional Required Postings

Public Notices

Official legal postings and public notices.

View Public Notices β†’

Privacy Policy

NTCC data privacy practices and TDPSA compliance.

View Privacy Policy β†’


Contact

Office of Institutional Effectiveness & Research

Cassidi Jacobs-Stiger, M.S.

Director of Institutional Effectiveness

πŸ“§ cjacobs@ntcc.edu 

πŸ“ž 903.380.7832 

πŸ“ Northeast Texas Community College
2886 FM 1735, Mt. Pleasant, TX 75455

Have a question about institutional data, accreditation, assessment, or reporting? We are here to help. Reach out directly and we will get back to you as soon as possible.

Page last reviewed: April 2026 | Questions? Contact cjacobs@ntcc.edu